How to Make a Great First Impression in Your Salon or Barbershop

Creating the right impression is vital in the beauty industry. It only takes seconds to make a first impression. To have a successful salon or barbershop you should keep this in mind. Here are some ideas to impress your customers and have them enjoy their experience. They will talking about your shop to all of their friends.

First make sure your reception area is warm and inviting. Your staff should immediately greet everyone with a smile. It is a good idea for them to verify their appointment and stylist. This will help assure the customer that your team cares about them and wants them to look and feel great. The waiting chairs or benches should be cozy. Provide reading material of some sort to look at while they are there.

Second you want to have an inviting atmosphere. The color scheme of your shop and type of music you play will instantly set the mood. Make sure your styling and barber chairs are stylish and comfortable. This will allow your customers to enjoy the time spent in them. Have your Styling stations be attractive and provide good lighting so they can see the excellent work you have done. Along with atmosphere you can offer refreshments. Coffee,tea. and water with lemon are popular options. Not everyone will want something but they will still love that you offered.

Third you will want to provide prompt service. Customers make appointments in their busy schedules. They will be impressed when you are ready to serve them right on time. They will appreciate that they can get their beauty needs met during lunch or before or after work. Always inform customers if stylist is running behind. All of this will let the customer know that you want to accommodate them.

Last but not least you will want your salon or barbershop to be clean and fresh smelling. Floors should regularly be swept. All salon equipment should be well cleaned and maintained. To help with the smell of chemical fumes you can use an air purifier. Your staff should not wear strong perfume that some customers would be sensitive to. Your customers will come in contact with many different items in your salon or barbershop. For example products, drapes,magazines,and towels.You will want to have all items well organized and clean. This will give the impression of a high standard of care.

Ultimately you want to give your customers a wonderful and memorable experience. Using these ideas will help you do that.

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